ICE Search: a powerful platform for enterprise search
A good website always provides the ability to quickly find important information. With the ICE Search platform based on hybrid AI, you offer your customers optimal access to your content.
The benefits of ICE Search at a glance
A platform for your enterprise search with cutting-edge AI
Strengthen customer loyalty
Satisfied customers quickly find what they are looking for. With ICE Search, we offer you an AI-powered enterprise search solution.
Increase revenue
With targeted sales support and reliable placement of your products, you increase your revenue.
Reduce costs
Intelligent self-service helps your customers find solutions. You save costs and relieve your customer support.
Hybrid search with AI
The future is here: By combining knowledge-based and training-based AI, we integrate automated learning with maximum control and management of search results. Your customers get optimal access to your content and see exactly what they should see.
Advanced Natural Language Processing
Personalized Recommendations
Multi-functional Capabilities
Search-as-a-Service
The hosting of the enterprise search takes place in the cloud, leading to extremely simple integration into your webiste. Operating your own servers or extensive IT support from your side is not necessary. We ensure that the search on your website always runs to your full satisfaction. As an option, we also offer an externally hosted frontend with all functionalities tailored to your branding.
Privacy and Security
Seamless Integration
24/7 Availability
Management and control of results
A complex user cockpit with efficient tools for editing and optimizing content is the heart of our search platform. Full transparency over all collected data, easy control of result ranking, and comprehensive reporting on customer behavior ensure an ideal customer experience.
Advanced Natural Language Processing
Personalized Recommendations
Multi-functional Capabilities
Flexible data capture
For capturing your content, we offer a wide range of options: from configurable crawling of your website to direct import, your data is integrated into the system without redundancy, intelligently processed, and constantly kept up to date.
Privacy and Security
Seamless Integration
24/7 Availability
Continuous content optimization
Using the latest methods of generative AI, your content is displayed optimally and user-friendly in the search results. Our extensive expertise in computational linguistics and language technology helps you with targeted customization of your application.
Advanced Natural Language Processing
Personalized Recommendations
Multi-functional Capabilities
How good is your enterprise search?
Are you looking for an intelligent and secure enterprise search? We have the solution for you!
Overview of functionalities
Enterprise search is not just enterprise search. With ICE Search, you are guaranteed to be at the forefront!
Wide range of search methods
Fully equipped with autosuggest, autocomplete, search-as-you-type, faceted search, browsing, and many other search functions
Integration with generative AI
Retrieval-Augmented Generation for AI-powered content optimization and informative search results
Robust Matching
Semantic relations, fuzzy search, named entity recognition, morphology, and keyword analysis for stable coverage of input variations
Multilingualism
Linguistic preprocessing in over 20 languages, multilingual concepts for parallel development in different languages
Web-based User Cockpit
Editorial interface and efficient tools for configuring and managing all aspects of portal search
Central Data Management
Capture all content in one database for full transparency and comprehensive offline control of search results
Tenant-specific Management
Reusable content with individual distribution to various web portals or touchpoints
Comprehensive Reporting
Detailed monitoring of KPIs and recording all search events for feedback to the company and direct search optimization
Additional Facts
Not fully convinced yet? Here are some more reasons to choose the enterprise search solution from the DFKI spin-off.
Years of Experience
Over 30 years of experience in R&D in AI and language technology; continuous platform development for more than 15 years
Search Queries
Over 15 million search queries per year as enterprise search at various DAX corporations in different industries
Availability
Hosted in a European private cloud with redundancy and 24/7 support for data security and over 99.9% high availability
Pricing plan
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Access any users from all over the world
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Protect your data with encryption
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Multi-functional Capabilities
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Technical Highlights
We are the experts for customer oriented search on web portals. It's therefore the technical details that matter above all..
- Editorially controlled search for targeted display of search results and hits
- Configurable full-text search as a backup for complete indexing of websites and document collections
- Concept-based search for multilingual portal environments
- Search-As-You-Type for displaying results during the search input
- Autosuggest search for dynamically displaying relevant search terms
- Autocomplete search for immediately showing search results based on the best autosuggest term
- Faceted search for targeted navigation through search results
- Category navigation and FAQ for browsing information
- Similarity search for finding comparable content
- Multi-search in various areas/data types (e.g., tenants, categories, etc.) or search methods (autosuggest, SAYT) for displays with multiple result lists
- Various output formats (titles, descriptions, page-related snippets, linking to page anchors, addressing pages in PDF documents, additional metadata, etc.)
- Different hit types (including URL hits with links, hit texts in HTML, dropdown hits, multi-answer hits)
- Configurable linguistic resources and knowledge sources for cross-project or project-specific use
- Computational linguistic analysis of search terms, keywords, and text content using language-specific components
- Language-specific stemming and morphological normalization
- Rule-based decomposition for breaking down complex words
- Thesaurus functionality to support semantic search
- Concept relations for connections between semantic units
- Fuzzy search for increased robustness with incorrect inputs
- Learning spelling correction and display of correction suggestions
- Regular expressions for translating input variations
- Lernfähige Rechtschreibkorrektur und Anzeige von Korrektur-Vorschlägen
- Named Entity Recognition (NER) for identification and analysis of specific data types
- Learning algorithms to optimize search result display based on user behavior
- Flexible search syntax for expert search (Boolean operators, complex phrase search, wildcards, etc.)
- Data import via crawler, fetcher, database import, CMS interfaces
- Extraction of content from documents (PDF, OCR)
- Full transparency of data through capture in the hit database
- Possibility for post-processing and optimization at all levels (titles, descriptions, keywords, etc.)
- Rules for automatic category assignment (autocategorization)
- Automatic tagging based on content-related rules
- AI-based automatic extraction of relevant keywords from content as a basis for similarity or cluster search
- Web-based editorial system for defining and editing search results, keywords, categories, facets, etc.
- Detailed real-time reporting of user behavior (e.g., search queries, CTR, displayed hits, no-results) with aggregation over different time periods and trends
- Interface for tenant-/portal-specific configuration of all relevant search parameters (various thresholds, fuzzy fallback, facets, search result display, snippets)
- Comprehensive testing and debugging capabilities (e.g., analyzer function for breakdown of individual processing steps, debug search with exact matching results and scores, and interactive adjustment of various search parameters)
- Flexible configuration of rights and roles for administrators (editing, reporting, admin, etc.)
Increase your revenue now with our enterprise search
Start the future now with the ICE Search solution
